~ PROCESS ~

of serving the patient using osteo software

ENproces-med-03-03 done

~ PLANNING ~

the visit

ENosteo_planowanie_V_2 done

patients, specialists, and offices database
different calendars – day, week, and month
several view modes: specialists, offices, planned visits, availability
specialist availability apparent in the schedule
overbooking detection – based on specialists, offices, and clients
enhanced visits queue module – related to the specialist, planned visit, its priority and status
intuitive presentation of visit status – confirmed, prepaid

~ COMMUNICATION ~

with the customers

ENosteo_komunikacja_V_22 done

“just one click” – to send personalized SMS to the patient
automatic client response analysis
multiple SMS (when patient has more than one visit scheduled for one day)
sending memo – SMS or e-mail with scheduled date of the visit
automatic reminder – SMS/e-mail sent several days before the visit
phone call – quick access to all relevant patient data

~ VISIT ~

of the patient in the clinic

ENosteo_konsultacja_V_2 done

thanks to tablet connected directly to the osteo database, patient can provide all his data and consent to data processing by himself
osteo is integrated with Polish P1 medical system
therapists can use ICD-9 and ICD-10 codes
special view designed to mark injuries on the human silhouette

~ CONSULTATIONS ~

between the specialists

ENosteo_konsultacja_V_2 done

remote consultations – no need for specialist meetings
service history – descriptions, graphic chart, time filter, documentation
consultations history – other specialist opinions
consultation need notifications
personalized care – patients visits tracking,
next visit schedule reminders (i.e. periodical check-ups)
coordination – specialist work support (supervision)